FAQ

Frequently Asked Questions (FAQ)

Who is ProEstimate Solutions?

ProEstimate Solutions is a service designed to assist body shops with their estimating processes. We provide detailed and accurate estimates, handle insurance negotiations, and manage supplements to ensure you receive maximum compensation for your work.

How does the free trial work?

Our free trial allows you to receive up to 5 estimates at no cost. Simply provide the necessary details and photos, and we’ll handle the rest. There are no hidden fees, and if you’re not satisfied, you can stop at any time without any obligation.

How do I get started with the free trial? How do I get started with the free trial?

To start your free trial, contact us and provide the necessary details and photos. We’ll review your information, get your shop registered, and set you up with our system.

What are the benefits of using ProEstimate Solutions?

Our services offer several benefits, including cost savings, time efficiency, comprehensive support, industry expertise, increased profitability, quality assurance, and a partnership approach where your success is directly linked to ours.

Do you offer services nationwide?

Yes, we provide our services to body shops across the United States, ensuring that no matter where you are located, you can benefit from our expert estimating solutions.

Estimating Process

What estimating software do you use?

We work with several estimating software platforms, including CCC One, Mitchell, and Audatex. If you use a different platform, please let us know, and we can discuss how to accommodate your needs.

How do you ensure the accuracy of your estimates?

Our team of experienced appraisers meticulously crafts each estimate based on industry standards and extensive data. We double-check all estimates to ensure accuracy and completeness, maximizing your compensation from insurance companies.

What is the typical turnaround time for estimates?

Our goal is to provide estimates within one business hour, depending on the complexity of the job and the volume of estimates being processed. We strive to deliver timely and accurate estimates to keep your operations running smoothly.

How do you handle supplements?

We review and submit supplements on your behalf, ensuring that you receive full compensation for all necessary repairs. Our team handles the entire supplement process, from initial review to final submission.

How do you manage part price matching with insurance companies?

We verify the quality and availability of parts recommended by insurance companies and handle any necessary price matching. If parts are found to be of insufficient quality or unavailable, we submit a supplement for OEM parts to ensure your shop receives the best possible replacements.

Staffing and Control

What type of staffing issues can you help address?

We can help address several staffing issues, including finding qualified estimators, managing high turnover rates, and reducing the training burden on your team. Our services allow you to maintain high-quality estimates without the need for additional in-house staff.

Financial and Billing

What is the expected volume of estimates we need to send per month?

We work with shops of all sizes and can accommodate various volumes. Whether you need less than 10 estimates or more than 100 per month, we can tailor our services to meet your needs.

What is your average monthly revenue requirement?

There is no specific revenue requirement to use our services. We work with body shops of all sizes and revenue levels to provide the support they need.

How do you handle billing and payment?

We bill based on a percentage of the final bill amount for the estimate. Our fees are transparent, and we provide detailed invoices to ensure you understand the costs associated with our services.

Quality and Efficiency

How would you rate the accuracy of your current estimates?

We strive to provide highly accurate estimates. Our estimates are meticulously crafted based on industry standards and extensive data, and we double-check all estimates to ensure their accuracy.

What methods do you use to ensure the quality of your estimates?

We employ regular training for our estimators, double-checking estimates, and using advanced estimating software. These methods help us maintain high accuracy and quality in our estimates.

How important is it for your estimates to be reviewed and finalized quickly?

It is extremely important for estimates to be reviewed and finalized quickly. Timely estimates ensure that repairs can begin promptly, minimizing downtime and maximizing efficiency for your shop.

Future Collaboration

How do I contact ProEstimate Solutions for support or inquiries?

You can contact us via email, phone, or through our website’s contact form. Our support team is available to assist you with any questions or concerns you may have.